FAQS, TERMS & CONDITIONS, SHIPPING POLICY
SHIPPING PROTECTION
Shipping is free.
Claims for packages marked and delivered and yet not received must be made five (5) days after “delivery date” but no longer than fifteen (15) days. Claims for packages presumed to be lost must be filed after seven (7) days and within thirty (30) days from the last checkpoint.
DELIVERY POLICY
You must be at least twenty-one (21) years of age to submit orders for purchase.
By placing your order, you have represented that you are at least twenty-one (21) years old. All deliveries must be received by an adult of legal drinking age and this person must have valid photo identification present if asked for proof of age.
Products cannot be shipped to PO Boxes, APO/FPO addresses.
Products cannot ship internationally. If a product arrives damaged, we want to know. Please reach out.
PACKAGING
Your items will be delivered in a plain box with NO product branding on the exterior.
RETURN POLICY
We want you to be happy. If you experience a problem with a delivery or a product, please let us know within seven (7) days of receipt. If possible, please include; recipient’s name, order number, brief explanation, and a photo of damages, if applicable.
Unfortunately, we can’t accept returns on products that you simply change your mind about.
For returns email: biz@undercurrentcollective.com
INFORMATION ABOUT US
In the present policies, “We” or “Us” means Bro Weekend Collective, LLC dba Undercurrent Collective, incorporated in Delaware. Our registered office and principal place of business is located at 26 K St. NE Unit 3134, Washington, DC. 20002.
RETENTION PERIOD
We will keep and process your personal data only for as long as is necessary for the purposes for which it was collected in connection with your relationship with us, unless we have a legal right or obligation to retain the data for a longer period, or the data is necessary for the establishment, exercise, or defense of legal claims.
CHANGES TO OUR PRIVACY POLICY
If We decide to change the Privacy Policy, changes will be posted on this page. We reserve the right to modify this Privacy Policy at any time.
LEGAL DISCLAIMER
We reserve the right to disclose your personal identifying information as required by law and when We believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal process, or to protect ourselves.
INDEMNIFICATION
You agree to defend and indemnify Us, LAGOS, LLC and any of our affiliates (if applicable) and hold Us harmless against any and all legal claims and demands, including reasonable attorney fees, which may arise from or relate to your use or misuse of this website, your breach of this Agreement, or your conduct or actions.
ENTIRE AGREEMENT